Our relationship with our customer is key to ensuring they remain satisfied. Our ambition is to become a silent partner in the success of Kenya’s leading companies. This is achieved by investing in our qualified technical support team, state of the art network and maintaining a workforce who are sensitive to our customer needs. Because we value our customers we ensure that they get support 24hours a day 7 days a week, a crucial factor in maintaining service level. Our technical support officers use TND Network monitoring suite of tools to allow them accord better online assistance and better response time . We have taken extra effort to place dedicated Account Managers for all its customers. Reporting a problem or any technical request or advice can either be done on Email.
Send email to support@addor.net or fill the form below: